Monday, 16 May 2011

Bolton, Bristol, Birmingham then Bernie

So here I am at week three of the Talking Points tour. It has been amazing to be part of it. Although I have loved the energy of travelling, I am looking forward to sleeping in my own bed for a while.

The BDA starts on Thursday 19 just as I finish. For the sake of sanity, and my marriage, I won't be there in Manchester but look forward to hearing the highlights through twitter and Facebook.

One of the topics that is being visited in several forms at the BDA, is that of access to dental services and resources.Things are changing and a lot of thought has gone into where we should be heading as a profession. If I were to attend I would be watching Sue Gregory, who has her finger firmly on the pulse of dentistry, Iain Chapple, as I do love a bit of perio, Soren Holm as I feel I need to revisit ethics and law to be sure I am doing everything possible, and finally the Friday session at 14.00 Chaired by Stephen Lambert Humble. This session see a panel representing GDPs and DCPs talk about how to utilise your team.

As this is in essence my bread and butter, I would very much like to hear the thoughts of the panel about the future of teamwork, triage systems and a prescribing nurse type scenario in dentistry. Even if they limit themselves to only talking about the hear and now, getting the message out about how you can utilise the team can only be a good thing. I have friends taking notes for me and look forward to hearing how the whole conference went.

I hope they will mention the review of Standards and Scope of Practice the GDC us undertaking just now and how we can all have a positive input by visiting www.gdc-uk.org and filling in the questionnaire about standards and having our say on scope of practice too.

Keep on keeping on

Mhari

Sunday, 8 May 2011

Mhari has her blog back - change is good

This last week has been fantastic and fantastically busy. As Talking Points was in the south I tried to get some clinical lists in to keep control of the waiting list I have. The girls in our office are fantastic and make sure they have a list of people who want to be seen earlier, what days and times would suit and how they want to be contacted. I am lucky enough to be booked up 6 weeks ahead just now.

My regulars know this and book their recall sessions in advance, up to 9 months. As a rule, even if you aren't that busy, always ask people if they would like to be seen earlier. Make a list of people, what days suit and times. It means if you walk in on a Monday to messages cancelling for the Tuesday you can bring appointments forward and provide and efficient service as well as filling the book well.

I was inspired on Friday, my day off, listening to Wyman Chang, Tif Quereshi and James Russell. I could see myself and especially dually qualified hygienist therapists being well utilised when using whitening, inman aligners and composite bondings. I loved meeting Eddie Lynch and can see why he is such an influence in dentistry. And a wonderful humble man to boot. We are both looking at a new caries detection system which has the potential to become an essential piece of equipment in every practice. I will keep you posted on my trials.

The emails I have received about the Talking Points tour have been encouraging and to have the Deputy Chief Dental Officer Sue Gregory attend in London and say that she loved the talk was amazing to say the least. My talk is focused on change of behaviour and opinion in the team to develop better preventative practice together. I am looking forward to the second of the 3 weeks, taking me to Leeds, Falkirk and Newcastle.

Change is constant in dentistry, and should be part of the dental team to bring about improvements and ideas which will keep us all ahead of the game. Saying "I am old school" is no longer a good thing believe me. Cutting edge and evidence based care lines, individually planned to each patient is what we should aim for, not familiarity. So go ahead, look as a team at what you are doing and say "is there a better way?" to each other. The answer might be just the thing your practice needs.